Refund/Cancellation

At Timekeepers, we maintain a strict No Refund Policy. Please read the following terms carefully before placing your order:

1. Cancellation Policy
• Orders can only be cancelled within 2 hours of placing the order.
• Once the order is processed or shipped, cancellation is not allowed.
• To cancel, contact us immediately on WhatsApp: +91 6351955509.
2. Refund Policy
• No refunds are provided under any condition, including COD orders.
• Refunds will only be considered in exceptional cases where:
• The product is defective or
• A wrong model has been delivered.
• In such cases, a valid unboxing video must be shared within 48 hours of delivery.
3. Exchange Policy
• Only eligible for wrong or defective items.
• No exchange on discounted or clearance items.

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